['Privacy Policy\n\nWelcome to our online platform. At Tranquil Essence Spa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and protect the information you provide when you use our site and services.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide when you interact with our site or use our wellness and spa services. This may include your name, contact details, appointment preferences, health information relevant to therapeutic treatments, and payment information. We also collect technical data automatically through your use of our online platform, such as your IP address, browser type, and browsing behavior.\n\nHow We Use Your Information \nYour personal information is used to: \n- Provide and personalize our spa and wellness services; \n- Process bookings and appointments; \n- Communicate with you regarding your treatments and consultations; \n- Improve and tailor our online platform and services; \n- Comply with legal obligations and protect our legal rights.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your data with trusted service providers who support our business operations, such as payment processors and IT service companies, under strict confidentiality agreements. We may also disclose information if required by law or to protect the rights and safety of Tranquil Essence Spa, our clients, or others.\n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to your data is limited to employees and service providers who require it to perform their job functions.\n\nYour Rights Under GDPR and Other Applicable Laws \nYou have the right to: \n- Access the personal data we hold about you; \n- Request correction or deletion of inaccurate or incomplete data; \n- Object to processing or request restrictions on how we use your data; \n- Withdraw consent at any time where processing is based on your consent; \n- Request the transfer of your data to another controller; \n- Lodge a complaint with a supervisory authority if you believe your rights have been violated.\n\nTo exercise these rights, please contact us by mail at the address provided below.\n\nData Retention \nWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.\n\nCookies and Tracking Technologies \nOur site uses cookies and similar technologies to enhance your browsing experience, analyse site usage, and support marketing efforts. You can manage your cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.\n\nContact Information \nIf you have any questions or concerns regarding this privacy policy or our data handling practices, please contact us at:\n\nTranquil Essence Spa \n45 Lavender Grove \nSuite 3B \nBrighton, East Sussex \nBN2 1TB \nUnited Kingdom\n\nWe encourage you to review this privacy policy periodically as we may update it to reflect changes in our practices or legal requirements. Your continued use of our site and services constitutes your acceptance of any such updates.\n\nThank you for trusting Tranquil Essence Spa with your wellness journey.', 0.0011756, 'gpt-4.1-mini']