Terms and Conditions

Welcome to Tranquil Essence Spa. These Terms and Conditions govern your use of our wellness and spa services including therapeutic massage, aromatherapy treatments, facial skincare, body scrubs and wraps, manicure and pedicure, and wellness consultation. By booking or using our services, you agree to comply with and be bound by the following terms.

1. Services

Tranquil Essence Spa offers a range of wellness and spa treatments aimed at enhancing your relaxation and well-being. All services are provided by trained professionals and performed in accordance with industry standards.

2. Appointments and Cancellations

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• Appointments are subject to availability and must be scheduled in advance.
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• Cancellations should be made at least 24 hours prior to the scheduled appointment.
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• Late cancellations or no-shows may incur a cancellation fee as specified at the time of booking.
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3. Client Responsibilities

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• Clients must inform Tranquil Essence Spa of any medical conditions, allergies, or injuries that may affect the suitability of treatments.
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• Clients agree to follow all instructions and guidance provided by our therapists and staff during their visit.
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4. Health and Safety

We prioritize the health and safety of our clients and staff. Tranquil Essence Spa maintains strict hygiene and sanitation protocols. Clients exhibiting symptoms of contagious illness or infections may be asked to reschedule their appointment.

5. Payment

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• Payment for treatments is due at the time of service unless otherwise arranged.
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• We accept payment methods as outlined at the time of booking.
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• Prices are subject to change without prior notice.
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6. Personal Belongings

Tranquil Essence Spa is not responsible for loss or damage to any personal belongings brought onto the premises.

7. Limitation of Liability

While we strive to provide the highest standard of service, Tranquil Essence Spa shall not be liable for any adverse reactions or outcomes resulting from treatments, except in cases of proven negligence or willful misconduct.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any revised terms.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

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